NewSupport Tickets V2

Turn Every Issue Into A

Resolved Client

Clients can create, track, and resolve support tickets with built-in communication, priority levels, status tracking, and AI-powered assistance all in one place.

Free forever plan
No credit card required
4.8

Trusted by 9,00+ Agency Owners And Professionals Worldwide

Tired of Losing Track Of Client Issues?

Without a proper system, support requests fall through the cracks.

1

Scattered Requests

Client issues come via email, chat, and calls – no central place to track them all.

2

No Accountability

Unclear who owns which ticket. Issues bounce between team members.

3

Lost Context

Can’t find previous conversations. Starting from scratch every time.

4

No Visibility

Can’t see ticket status or track resolution time.

5

Slow Response

No priority system means urgent issues wait behind minor requests.

6

Frustrated Clients

Long wait times. Clients feel ignored and unimportant.

How It Works

From Issue to Resolution in 4 Steps

Organize, prioritize, and resolve client issues efficiently.

01

Create Ticket

Add subject, description, priority, tag, and attachments.

02

Prioritize

Set priority and assign to the right team member.

03

Communicate

Chat with clients. Share images, links, and use AI help.

04

Resolve

Update the status and close when issues are solved.

What you can do with Taskip

Capture more issue resolve More clients

Plan tasks, manage time, and collaborate effortlessly so your team can focus on what truly matters.

Capture Tickets With Complete Information

Add tickets manually or from any source. Collect all details including subject, priority, tags, and owner in one organized form.

  • Complete ticket & owner information
  • Subject, status, priority, tag, description
  • Custom fields for your workflow
  • Upload screenshots, files, and documents
  • Auto-generated Ticket ID
Unique identifiers for every ticket
Capture Tickets With Complete Information

Track Every Interaction in a Visual Timeline

Break down complex projects into actionable tasks. Add subtasks, set priorities, assign team members, and track everything in real-time.

  • Drag-and-drop task boards
  • Custom fields and tags
  • Task dependencies and blockers
  • Time tracking and estimates
Track Every Interaction in a Visual Timeline

Communicate With Clients Right from the Ticket

Send messages, share images and links, and get AI-powered suggestions — all without leaving the ticket view.

  • Built-in messaging
  • Image & file sharing
  • Link sharing with previews
  • AI-powered reply suggestions
Communicate With Clients Right from the Ticket

Priority Levels & Status Tracking

Set priority levels for every ticket and track status from open to resolved. Know exactly what needs attention first.

  • Four priority levels — Urgent, High, Medium, Low
  • Visual status tracking
  • Custom tags for categories
  • Filter and sort by priority
Priority Levels & Status Tracking

Everything you need

Powerful Features for Growing Businesses

Everything you need to capture, nurture, and resolve issues professionally.

Get Free Trial Now
Ticket Profiles

Ticket Profiles

Showcase past work with image galleries on each service page. Let your results speak for themselves.

Activity Timeline

Activity Timeline

Set up subscription-based services with automatic recurring billing. Perfect for retainers and monthly deliverables.

In-Ticket Chat

In-Ticket Chat

Track which services sell best, average order values, and conversion rates. Optimize your offerings with data.

File Management

File Management

Work on services in draft mode, get them perfect, then publish when ready. Archive old services without deleting them.

Notes & Comments

Notes & Comments

Share individual services or your entire catalog with a single link. Embed on your website or send in proposals.

Priority Levels

Priority Levels

Your service catalog looks perfect on every device. Clients can browse and book from their phone.

Custom Tags

Custom Tags

Organize tickets by category

AI Assistance

AI Assistance

Smart reply suggestions

Quick Resolve

Quick Resolve

One-click to close tickets

Perfect for

Every Type of Service Business

Whether you’re a solo consultant or an agency team, Taskip scales with you

Marketing Agencies

Marketing Agencies

Manage client requests, campaign issues, and support queries through a centralized ticketing system.

Advertising Agencies

Advertising Agencies

Track client requests, approval changes, and project issues through a centralized ticketing system.

Creative Agencies

Creative Agencies

Handle feedback requests, revision needs, and support queries through a centralized ticketing system.

Design Agencies

Design Agencies

Manage change requests, client issues, and support queries through a centralized ticketing system.

Software & Technology

Software & Technology

Track bug reports, technical issues, and support queries through a centralized ticketing system.

Professional Services

Professional Services

Manage service requests, client concerns, and support queries through a centralized ticketing system.

Consulting Firms

Consulting Firms

Track client queries, feedback requests, and support queries through a centralized ticketing system.

Freelancers

Freelancers

Manage client requests, revision needs, and support queries through a centralized ticketing system.

Frequently Asked Questions (FAQs)

What is Taskip Support Tickets?+

Taskip Support Tickets is a built-in system that helps you manage client issues in one organized place. You can create tickets, assign priorities, communicate with clients, and track progress until resolution.

Can clients create support tickets on their own?+
Yes. Clients can submit support tickets directly from their client portal without needing any pre-existing order or service.
Is there an activity log for each ticket?+
Yes. Every ticket includes a complete activity timeline showing status changes, messages, assignments, and file uploads.
Does Taskip offer AI assistance for replies?+
Your answer goeYes. AI-powered suggestions help your team draft faster and more accurate responses to client issues.s here…
Can I customize ticket fields or tags?+
Yes. You can add custom fields and tags based on your workflow to organize tickets more efficiently.

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