Thank you for choosing Taskip. If, for any reason, you are not completely satisfied with your purchase, we invite you to review our refund policy outlined below. This policy explains the eligibility criteria, refund timelines, and the process for requesting a refund.
Eligibility Criteria
New Users Only
- Refunds are available exclusively to new users based on the plan-specific refund period outlined below, starting from the date of the initial purchase.
No Refunds for Renewals
- Subscription renewals are not eligible for refunds under any circumstances.
Refund Period by Plan
- Monthly Subscription:
Eligible for a refund within 7 days of the initial purchase. - Yearly Subscription:
Eligible for a refund within 30 days (1 month) of the initial purchase. - Lifetime Deal (LTD):
Eligible for a refund within 30 days (1 month) of purchase.
After the applicable refund period, all sales are final.
How to Request a Refund
To request a refund:
Contact Us
- Email us at contact@taskip.net or submit a request via our contact page.
Provide Necessary Information
- Please include your subscription details and the email address used for the purchase.
Processing Time
Approved refunds will be processed within 3 to 30 business days from the date of the refund request.
Payment Methods
Refunds will be issued to the same payment method or payment gateway used for the original purchase.
Transaction & Processing Fees
Refunds are processed through Stripe. Please note that Stripe charges a non-refundable processing fee (typically $5–$10). This fee will be deducted from the total refund amount and is the responsibility of the user.
Partial Refunds
We do not offer partial or prorated refunds based on usage within the applicable refund period.
Subscriptions and Trials
All Paid Plans Covered
Refund eligibility applies only after a payment is made.
Excludes Free Trials
Free trial periods are not included in the refund window. The refund period begins once a paid subscription or lifetime deal is purchased.
Exclusions
WhatsApp Team Inbox Add-on
- The WhatsApp Team Inbox add-on subscription is non-refundable, including its introductory rate and any monthly or quarterly billing.
One-Time Add-On Purchases
- One-time add-on purchases — including AI Credits, White Label, Storage, and Extra Users — are non-refundable once purchased.
No Other Exclusions
- Aside from the add-ons noted above, there are no other products, services, or features excluded from this refund policy.
No Geographic Limitations
- This refund policy is applicable regardless of your location.
Access Termination
Once a refund is requested, access to all Taskip features and services will be immediately terminated.
Notification
You will be notified of your refund status via email once processing is complete.
Customer Support
For any questions or issues regarding refunds, please contact our support team at support@taskip.net
Company Address
Xgenious LLC
16192 Coastal Highway
Lewes, DE 19958
United States
We appreciate your business and are committed to ensuring your satisfaction with Taskip. If you have any further questions or need assistance, please do not hesitate to reach out to our support team.