Setting up a custom domain in Taskip allows you to use your own business domain (like crm.yourcompany.com) instead of the default Taskip subdomain. This helps you provide a full white-label experience for your team and clients.
1. Accessing Domain Settings #
- Go to the left sidebar and click on Settings.
- From the Settings menu, select Domain Settings under the Workspace section.
2. Default Workspace Domain #
By default, your workspace URL will look like this:
yourworkspace.taskip.app
This can be changed to a custom domain of your choice by following the steps below.
3. Adding a Custom Domain #
- In the “Custom Domain Settings” section, enter your desired custom domain (e.g.,
crm.yourdomain.com). - Click on Add Domain.
4. DNS Setup with Your Domain Provider #
To complete the setup, you must update your domain’s DNS records:
- Add a CNAME record that points your custom subdomain (e.g.,
crm) tocname.taskip.net. - If your provider doesn’t support CNAME at the root level, contact our support team.
It can take up to 24 hours for DNS changes to take effect.
5. Verifying Your Domain #
Once DNS changes are made:
- Click the refresh (recheck) icon next to the domain entry in Taskip.
- Once verified, a green “Verified” badge will appear.
6. Setting the Custom Domain as Primary #
- After verification, click the “Primary” button next to your custom domain to make it the default access point for your workspace.
You can always switch back to the default yourworkspace.taskip.app URL if needed.
Things to Know #
- You can add multiple domains, but only one can be set as primary.
- SSL is automatically handled by Taskip once the domain is verified.
- You’ll still be able to access your workspace using the Taskip subdomain in case of any domain issues.
FAQs #
Why should I use a custom domain with Taskip? #
Using a custom domain gives your workspace a professional and branded appearance. Instead of using yourworkspace.taskip.app, you can use something like crm.yourcompany.com. This is especially useful for client-facing portals and increases trust.
What kind of domain can I use? #
You can use any fully qualified subdomain, such as crm.example.com, dashboard.yourcompany.com, etc. Root domains (like example.com) are also supported, but we recommend using a subdomain for better flexibility and DNS management.
What DNS settings do I need to update? #
You’ll need to create a CNAME record in your domain registrar:
Host: The subdomain (e.g., crm)
Points to: cname.taskip.net
If CNAME is not supported for your root domain, contact Taskip support.
How long does DNS propagation take? #
DNS changes typically take a few minutes to a few hours. However, in some cases, it may take up to 24 hours depending on your DNS provider.
How do I know if my custom domain is working? #
Once you add the domain in Taskip and complete the DNS setup, click the refresh icon next to the domain. If everything is set up correctly, you’ll see a green “Verified” badge.
Can I set multiple custom domains? #
Yes, you can add multiple custom domains. You can also switch between them and mark one as the primary domain at any time.
Is SSL included for custom domains? #
Yes. SSL (HTTPS) is automatically enabled by Taskip once your custom domain is verified. You don’t need to purchase or install a certificate manually.
What happens if I make a mistake in DNS setup? #
If the DNS settings are incorrect, the domain won’t verify. You can go back to your domain provider, fix the DNS records, and then click the refresh icon in Taskip to retry verification.
Can I still use the default Taskip URL after setting a custom domain? #
Yes, your workspace will remain accessible through both the custom domain and the default yourworkspace.taskip.app URL unless you explicitly restrict it.
Do I need technical knowledge to set this up? #
Basic DNS knowledge is helpful. However, if you’re not sure how to update DNS settings, you can contact your domain registrar’s support or your IT team. You can also reach out to Taskip support for guidance.
