Even with a proper setup, webhook issues can occur. This section helps you quickly identify and resolve common problems, ensuring your integrations run smoothly and reliably.
Common Issues and Solutions #
1. Webhook Not Firing #
- Make sure the webhook status is toggled on (active).
- Verify that the webhook is subscribed to the correct event(s).
- Ensure your endpoint URL is correct and publicly accessible.
2. Receiving Errors #
- Confirm your server returns a 2xx HTTP status code for incoming webhook requests.
- Check that the Content-Type header matches what your server expects.
- Review server logs for parsing or authentication errors that may prevent successful processing.
3. Delayed Notifications #
- Check your server’s response time; slow responses can delay webhook deliveries.
- If using a third-party automation tool (e.g., Zapier, Make, Activepieces), ensure the tool’s webhook listener is active and properly configured.
